Get in Touch With Us
If you have a question about one of our reviews, spotted something that needs updating, or want to raise a concern about the content on loanfortenant.uk, this page explains how to reach us and what happens once you do.
How to Get in Touch
The best way to contact our editorial team is by email at [email protected]. We read every message personally and try to reply within two working days. If your enquiry relates to a specific casino, bonus offer or article, please include the page name or link so we can look into it quickly.
We are a research-based comparison site covering casinos not on GamStop, and we do not operate any of the casinos we review. This means we cannot process deposits, withdrawals, account verification or bonus disputes on a reader's behalf — those matters have to go through the casino's own customer support team. What we can do is help you understand the terms you have been given, point out where they may fall short of what was advertised, and correct our own content if it is inaccurate.
What Readers Contact Us About
- Questions about our reviews — asking how we assessed a particular casino, why it appears at a certain position, or what a wagering requirement or game contribution actually means in practice.
- Corrections — casino terms, bonus offers, payment methods and withdrawal limits change often. If you have come across information on our site that no longer matches what a casino currently advertises, let us know and we will check it against the source.
- Content suggestions — if there is a topic around non GamStop casinos, sports betting, or payment methods for GB players that you think deserves coverage, we are happy to hear it.
- Commercial and partnership enquiries — if you represent a casino brand or an affiliate partner, please introduce yourself and outline the enquiry clearly. Note that any commercial relationship never determines how a casino is rated or ranked on this site.
- Responsible gambling concerns — if you are worried about your own gambling, or that of someone you know, please say so in your message. We will not attempt to counsel you directly, but we can direct you towards established support services.
If You Need Support with Gambling Harm
Casinos not on GamStop sit outside the UK's self-exclusion scheme, which means the usual GAMSTOP block does not stop access to them. If you have excluded yourself through GAMSTOP and are finding it difficult to stay away from gambling sites generally, GamCare offers free, confidential advice and can be reached through the National Gambling Helpline. Gambling blocking software installed at device or network level is also worth considering alongside, or instead of, self-exclusion schemes tied to a single set of casinos. We can point you towards further reading on how these protections work and what they cover, but we are not a support service ourselves.
What to Expect After You Message Us
Every message is read by a person, not an automated system. A real member of our editorial team will reply, usually within two working days, though this can occasionally run longer during busy periods. If your query needs input from more than one person — for example a factual correction that requires re-checking a casino's current terms — we will let you know if it will take a little longer.
We aim to keep our coverage of casinos not on GamStop accurate as of the date each page was last checked. Terms such as minimum deposits, wagering requirements and withdrawal limits are set by the casinos themselves and can change without notice, so reader reports of discrepancies genuinely help us keep pages current.
Before You Write In
A few details help us respond faster:
- The name of the casino or the page your question relates to
- Whether your query is about a bonus offer, a payment method, a withdrawal limit, or something else specific
- Any relevant dates, such as when you noticed an offer or term change
For anything related to an active account, deposit, withdrawal or identity verification issue, that request needs to go directly to the casino's own support team or, where relevant, their complaints procedure — we can advise generally but cannot intervene in individual account matters.
Thank you for reading, and for taking the time to reach out. Reader questions and corrections are one of the main ways we keep our guide to trusted non GamStop casinos in the UK accurate and useful.